Frequently Asked Questions

Everything you need to know about your order and our premium gear.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 30-day return and exchange window for unworn items in their original packaging. Please ensure all tags are attached to qualify for a full refund or seamless exchange.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.

How do I care for my leather products?

To maintain the quality of your leather, we recommend using a specialized leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight and moisture to prevent cracking.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How do I determine my correct size?

Each product page includes a detailed size chart. We recommend measuring your chest and waist and comparing them to our guide to ensure the perfect fit for your riding gear.