Returns & Exchanges
At First MFG Co., we stand behind the quality of our leather goods and apparel with a 30-day return and exchange window for all unworn items in their original condition. We aim to ensure you find the perfect fit and style for your ride, providing a seamless process for all domestic orders.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Select your reason for return and download the prepaid shipping label provided by our system; a small flat-rate fee may be deducted for standard returns.
- 3.Package Securely
Place the items in their original packaging with all tags attached, ensuring the box is taped securely and the new shipping label is clearly visible.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, we will process your refund or ship your exchange within 5-7 business days.
